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Pillar 06Call Center & Bookings

The ad brings the customer, and the call center turns them into a booking. Our team answers calls and WhatsApp messages in your brand's name, records every booking, and follows it up until the actual visit — more than 150,000 bookings so far.

Send the word “Bookings” on WhatsApp and we will get started right away

What We Offer

Call Center & Bookings services

A team that receives your campaign leads and turns them into bookings.

Call Center Service
Service 19

Call Center Service

A dedicated call center that receives customers and manages the calls and bookings generated by your campaigns.

Handling customer calls and inquiriesA team that answers every call and message quickly, in your brand's voice.
Handling ad campaign inquiriesPrepared, well-thought-out answers to the questions each campaign brings in.
Appointment booking and follow-upsRecording and confirming the booking, and reminding the customer before the appointment.
Turning customers into real bookings and salesWe measure how many inquiries became bookings, and how many bookings became visits.

How We Work

Four clear steps from understanding to measurement

1

Reception

Calls and WhatsApp messages in your brand's name.

2

Recording

Full customer details: name, mobile, appointment time, and booking type.

3

Follow-up

Confirming the booking and reminding the customer.

4

Attendance

Recording actual attendance and measuring results.

Mohamed Badran
Pillar lead

Mohamed Badran

Call Center Manager
  • Handling customer calls and inquiries
  • Handling ad campaign inquiries
  • Appointment booking and follow-ups
  • Turning customers into real bookings and sales

Brands That Trust Us

More than 100 clients and brands across many sectors

Lounges, clinics and medical centers, doctors, perfume stores, restaurants and cafés, and sports clubs.

Ready to start with
Call Center & Bookings?

Tell us about your business and your goal, and the pillar team will plan the right start for you.

WhatsApp Us
WhatsApp: +966 56 749 5944 · Email: info@primevisionsa.com
Prime